Privacy Policy

Polisi Preifatrwydd

Last updated:

Our Commitment to Your Privacy

Bowel Cancer Support North Wales is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

Who We Are

Bowel Cancer Support North Wales is a voluntary self-help support group for people affected by bowel cancer in North Wales. We are the data controller for the personal information we hold about you. You can contact us at [email protected].

What Information We Collect

We may collect your name, email address, and phone number when you contact us through our website contact form, email, or phone. We do not collect sensitive medical information through our website.

How We Use Your Information

We use your personal information to respond to your enquiries, provide information about our support group and meetings, and keep you informed about group activities if you have asked us to do so. We will never sell or share your personal information with third parties for marketing purposes.

Legal Basis for Processing

We process your personal information on the basis of your consent (when you contact us or sign up for updates) and our legitimate interests in running a support group and responding to enquiries.

How Long We Keep Your Data

We retain your contact details only for as long as necessary to fulfil the purpose for which they were collected, or as required by law. If you ask us to stop contacting you, we will remove your details promptly.

Your Rights

Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing of your data, and withdraw consent at any time. To exercise any of these rights, please contact us at [email protected].

Cookies

Our website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies. You can control cookies through your browser settings.

Contact & Complaints

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected]. If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.